FAQs
 

Table of Contents

  1.   What is a web page/web site?
  2.   Do I really need a web page/web site?
  3.   What can A# Sharp Design offer me that
      I can not find elsewhere?
  4.   What is a URL and domain name?
  5.   When I register a domain name, who will have
      ownership of it?
  6.   Can I transfer an existing domain to your server?
  7.   How long does it take to set up a new web 
      hosting account?
  8.   How is billing handled regarding web hosting?
  9.   How long will it take before I get my site up?
  10.   What is E-commerce?
  11.   What is your Referral Program all about?
  12.   How do people find my web site once it is up?
  13.   What is your 100% Guarantee all about?
  14.   What is Maintenance and why do I need it?
  15.   Can you fix/upgrade my current web site?
  16.   What is this going to cost me?

Please email your comments to webmaster@asharpdesign.com as to whether the questions provided above answered your questions.  What other questions do you have in regards to better understanding the web design process?

What is a web page?

A web page is a graphical representation of your thoughts posted on the internet for others to see.  It is programmed in a special language called HTML, which takes the words and graphics you have and interprets them for use on the internet.  Each day millions of people log onto the internet in search of information that suits their needs.   Generally, these people go to a search engine  (Yahoo, Excite, HotBot, Lycos, etc.)  and type words or phrases in search boxes to find what they are looking for.   The result is a list of "web pages" that pertain to the information they are looking for.  These pages are much like pieces of literature or sales pieces.   They contain all sorts of information from products, services and reference material to games, weather and stock quotes.  Anyone can have a web page.  The internet is not only for business but a place to introduce you, the individual to the world. A website on the other hand is a group of web pages linked together.

Do you really need a web page?

Of course not.  All one really "needs" is food, water, a place to live, someone to love and of course money helps.  In order to make this money though, you need to work.  The places that you work at need to make money in order to stay in business.  How do they make money?  In most cases you market your product or service. The internet is an excellent tool for just that, marketing your product or service.  Billions of dollars are made each day through the internet.   People are constantly searching for what they need and/or want, don't let it be your competition that they find! 

"Since the Internet is fast becoming a medium of equal stature to the TV and radio, a company not present on the Web can no longer be considered as just plain old-fashioned. It will become easy prey to its competition and, more significantly, to the negative perception of the marketplace that the product

On a personal side, the internet is a place where you can share with the world who you are.  Maybe your family is scattered all over the world and you want to share your child's moments of glory and sometimes defeat with grandma in Germany.  Do you have a hobby?  Share it with the world.  There are most likely millions of people who share your love for this hobby. 

What can A# Sharp Design offer me
that I can not find elsewhere?

A# Sharp Design prides itself in customer satisfaction.  We offer a 100% Guarantee that you will love your web site or we will give you your money back.  Each site is designed to be goal oriented, professionally designed, visually pleasing and easy to navigate.   A web page should be designed with a specific formula for success, the site must be:

bulletAttention Grabbing (keeping the viewer interested so they will read on and not get bored and leave)
bulletInteractive and Interesting (giving the viewer something to do)
bulletQuick Loading (if it takes too long to load the viewer may just leave)
bulletVisually Appealing yet Simple (nice to look at with naturally flowing text)
bulletEasy to Navigate (offering easy access between pages without dead ends or loops to the unknown - at every point within a page there should be a point of navigation to another area nearby)
bulletGoal Oriented (the site must express a certain goal and stick to that goal, a site should not wander off to totally impertinent information.  For example, if your site is about auto parts you should not have a cool graphic of a football player - it just does not fit)
bulletInformative (the user is not left with any questions about what you have to offer.  Each company has a target audience(s) and that is who you should be designing to.  For example, do not write in technical lingo or jargon if your target audience is the average consumer who may not understand it.)
bulletAffordable (we believe that one should not have to take out a loan to have a place to call their own on the internet - our prices are extremely competitive and our packages are jam packed with all the features and benefits that you would imagine in a website)

How long will it take before I get my page up ?

This is dependent upon the size of you website.  Generally, an average three page web site can be up and running within one week.  Larger more intensive sites may take up to a month.

What is E-commerce?

E-commerce is the internet version of a store.  It is a way for a business to conduct sales over the internet.  A virtual shop is setup and a user can browse through all of your products and choose what he/she wants and add it to a virtual shopping cart.  When shopping is completed they go to a virtual check out counter where they have various options of payment (credit card, check, virtual check, wire transfer, etc.). 

Each day billions of dollars are made through the internet with E-commerce.  It is the wave of the future.  Economists predict that most of our everyday life in the future will be conducting our business in this fashion.  At this time, one is able to purchase just about anything through E-commerce.  From groceries, clothing and software to music, stocks, electronics and appliances.

Clearly, e-commerce is here to stay. Int'l Data Corporation has projected that 46 million Americans will buy $16 billion worth of goods annually by next year, and $54 billion by 2002. 

Looking further ahead, Morgan Stanley Dean Witter estimates sales of anywhere between $21 billion to $115 billion annually by 2005.

What is your Referral Program all about?

A# Sharp Design offers a generous referral program.  It is actually quite simple, as follows:

bulletRefer a friend
bulletFriend signs up with us for a website
bulletYou get a free web page to add to your existing or new site
bulletThe more friends you sign on the more free web pages

This program could afford one practically a whole site for free.  The trick to this though is that you must already either have a website with us or are in the process of having one designed.  

What is a URL and Domain Name?

A URL is a Uniform Resource Locator.  In normal language this is an internet address much like your home address.  A URL is a unique address that when pressed directs the user to your website (i.e, http://yourname.com).  When you use a search engine and click on a link that link goes to a URL.  In order to have a website posted on the internet you must have a URL.  In order to get a URL you must either buy space (someone to host your web space) or you can acquire a URL through your Internet Service Provider (ISP) for free.  Your internet provider usually allows you at least 2 megs of web space for free sometimes up to 10 megs for personal use.  Most Internet Service Providers do not allow this space to be used for business purposes. 

A Domain Name (yourname.com) is a personalized part of your URL.   You can purchase your own custom domain name for $25.00/year.

Example:  George owns a Automobile Repair Garage named Mr. Fix-Its his URL would appear as follows:

Bought URL:   
http://www.mr-fix-its.com

Free URL:       http://www.members.home.net/george/mrfixits.htm

As you can see, the purchased URL looks much more professional and is easily remembered.   Whereas the free URL is long and complicated.

Please use the following form to check the availability of a domain name. Please provide a value for a domain name on the left and select one of the extensions, ".com", ".net", ".org" or ".edu" on the right. A query will be performed on the appropriate WHOIS database and the results returned to you.

DOMAIN NAME LOOK UP

.

CdomainFree v1.2 (C) 1998 J. Allen Hatch

  

 

Pulling it all together
Ok, so your want to post your web page to the internet.  First and foremost you must either design your own web page or contract someone like us to do it for you.   Once your web site is complete you must publish it so others can see it on the internet.  You have two options as noted above in the URL section, detailed below:

Option 1

bulletDesign your web site or have someone like us design it for you
bulletFind a company to host your web site they provide you a URL (http://www.)
bulletPurchase your domain name (yourname.com)
bulletUpload (publish)  your web site to the host (http://www.yourname.com)
bulletSubmit your URL (web site) to the search engines
bulletSee how it all ties together.

Option 2

bulletDesign your web site or have someone like us design it
bulletContact your Internet Service Provider (ISP) to sign up for your free web space - they will provide you with your URL
bulletUpload (publish) your web site to the specific URL or in some cases FTP - they will provide you with all the necessary information to do this or we can do it for you
bulletSubmit your URL (web site) to the search engines

When I register a domain name, who will have
ownership of it
?

When you register a domain name with A# Sharp Design you will have full ownership of your domain name.  This means that you can move your domain name somewhere else or modify it however you want.  You have full control over it.

Can I transfer an existing domain to your server?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain on your order.  You should keep the service with your current provider while waiting for A# Sharp to complete the transfer process.  

How long does it take to setup a hosting account?

New accounts are setup in less than 24 hours (usually less than 8 hours) from the time we receive your order.  Once an account is setup an activation notice will be sent to you via email.   

How is billing handled regarding web hosting?

You have your choice of quarterly or yearly billing.  When you pay yearly you will receive a discount.  You also have your choice of automatic credit card billing or having an invoice sent to you every quarter/year.  Terms of invoicing are "Upon Receipt".   

How do people find my website once it is up?

So you now have this wonderful website and it's on the internet for all to see but you do not know how to tell the world where it is.  Well, that is where search engines come in.  There are basically three ways to add your new URL (website) to the search engine:

bulletManually add your URL address to each search engine (this can be a little time consuming).  This is accomplished by going to your favorite search engines and finding the area on their page that says "Add URL" or "Suggest Site".  This is usually located somewhere on the bottom of the page.  With some search engines you have to go to the particular directory or group where you want your web site to be listed.  Let's say your web site is about sports.  Using Yahoo as an example, you would:

  1. Go to the "Recreation and Sports" directory on their home page.
  2. Choose "Sports" from the choices presented
  3. You may either list your site here generally or choose another more detailed description,  For our purposes we will choose "Martial Arts"
  4. You can still get into more detail by the type of "Martial Arts" but to save time we are going to post our website here
  5. Go to the bottom of the web page, you will see "Suggest Site" - click on it
  6. Follow the instructions to submit your website.

bulletSubmit your website to hundreds of search engines by using a program or service that does it for you.  This can be a little complicated for the average user and is sometimes more beneficial for personal use just to submit your website manually to specific search engines.  Generally, a business would benefit from this option more.  Although this is the easy way, it is not always the best.   To insure proper registration it is good practice to manually register your site.   This provides greater detail in descriptions and keywords; thus, a better ranking.   Some search engines do not even except mass registrations.

bulletA# Sharp Design will submit your website for you.   This comes included free in our Standard Package and for a fee within our Maintenance Packages.  So what's the difference?  Simply, with the included Standard Package, your page is submitted manually to the top ten search engines.  With the fee based Maintenance Programs your site is submitted manually to the top 50 search engines, with coding to optimize position and monitoring to keep them that way.  The remaining, less crucial, search engines are submitted through a program.  As a note, the Maintenance Packages also includes hosting, statistical reports on web traffic, and updates to non-static web pages.   You will find more information on what is included in our Maintenance Programs

What is maintenance and why do I need it?

Maintenance with A# Sharp Designs pertains to:

bulletMonitoring and updating of search engine standings.  It has been proven that a person in search of information on a search engine generally will not browse more than three or four pages.  It is extremely important that your site be listed somewhere within that range.  It is preferable that you be listed on the first page to receive the most hits.  Keeping your site in that position requires monitoring of its status.  Keywords and meta tags are essential to this standing.  It is sometimes a good idea to visit your competitors websites and check out what they are using for keywords this will keep you competitively ranked with them.

bulletMonthly Statistic Reports.  These reports detail all activity going through your web site.  With this I mean, geographical reports that show where people are logging on to your site from, what search engines people are entering your site from and the keywords they are using to get there, which days and times people visit your site, the pages that are most visited and the time they spend on those pages, which pages people most often enter and exit your website, etc.  All these factors result in excellent marketing data.  They also provide great information concerning what pages are more or less popular; thus providing a tool to change those pages and try something different to make the visitor stay.

bulletUpgrades of non-static pages.  A website that remains unchanged or static becomes boring for the visitor.  It is good practice to have particular sections of your web site that change often.  Some examples of these sections are: (1) What's New page, (2) Newsletter page, and (3) Links page.  Updating and changing these pages on a regular basis gives the viewer a reason to come back to your site and also aides in better positioning on the search engines since they like to keep their listings fresh and up-to-date and CAN tell when you update your pages. 

bulletWeb Space Fee.  We list this just because we include it in our maintenance packages.  Web space can start at 25 megs and go all the way up to 100's of megs.  For the most part, the average user only needs about 10 to 15 megs.   Users with large websites that house many graphics, databases and conduct e-commerce sales may require more space.  See our web hosting page for more details. 

What is your 100% Guarantee all about?

Yes, you saw it right!  A# Sharp Design offers our customers a 100% unconditional money back guarantee on all our design work.  This means that if for any reason you are unsatisfied with the image we present that we will give you your money back.  The only thing we ask is for you to provide a written statement as to why you are dissatisfied to be submitted via email.  That's all there is to it. 

We are committed to unparalleled customer service and satisfaction.  We want you to stay with our design family and refer your friends and family to us now and in the future. 

What is this going to cost me?

A# Sharp Design offers extremely affordable design prices.  We believe that you should not have to take out a loan to secure a internet presence.  With our Referral Program you can earn free web pages for your site, which increases your savings even more.  Coming soon, you will be able to visit our Competitive Matrix page, which will detail our features, benefits  and prices compared to those of other design companies. 

Can you fix/upgrade my current web site?

Certainly!  Since the ground work is already laid out for us this is a fairly simple task.  In most cases the textual content is not the problem.  A# Sharp Design will create a visually pleasing upgrade that will create a professional image for your company. 

 

 

 Home ] Web Design ] Ecommerce ] Packages/Pricing ] Domain Names ] Web Hosting ] Design Services ] References ] [ FAQs ]

[ Get Started ] [ Free Stuff ] [ Feedback ] [ Site Map ]
[ Order Web Hosting ] [ Register Domain Name ]

 

 
 

  

This page was last updated on 05/06/08

Disclaimer:  The information contained in this website is, to the best of the authors knowledge true and concise.  Graphics displayed are, to the best of the authors knowledge, royalty free or custom created by the webmaster.  Sites designed, to the best of the authors knowledge, do not contain any copyright or trademark infringements and therefore will not be liable for any damages.  A# Sharp Design and its affiliates will not be held responsible for any damages that may result in the design or misprint of any of our designs.  It is the customers responsibility to note any errors in content.